Of course, you can flexibly determine the delivery date to best suit your project.
Please contact us if you prefer an alternative delivery date or would like delivery at a later date. We are flexible and strive to meet your requirements as best as possible.
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Free standard shipping on orders over €2000 for AT, DE, DK, BE, and LU. For SE and FI, free from €4000.
Postal items like care products always ship free of charge.
If you are dissatisfied with your purchase, please contact us immediately and we will take appropriate steps to resolve the issue.
We guarantee safe and reliable delivery of your order. Since flooring and accessories are large and heavy items, we deliver via freight forwarding.
After we hand over the goods to the shipping company, you will receive a call from the shipping company. This means you can easily arrange the desired delivery date with the shipping company directly.
We want to be completely honest. Unfortunately, delayed deliveries and transport damage can occasionally occur. Our logistics partner and we will endeavor to resolve this inconvenience as quickly as possible. Please just contact us and we will take care of it immediately.
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