FAQ - on the subject of solid wood floors

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Frequently Asked Questions and Answers

This is a term for wooden floorboards that are made from solid wood rather than a thin layer of wood on a backing board (like a parquet floor).

Yes. We produce in Flachau and offer our products directly to you from our Wood Market shops.

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Wildlife (2nd grade) Our solid wood floorboards are produced and sorted according to strict criteria. Products that do not fully meet the strict selection criteria of the lumber’s specific character grading are classified as 2nd grade. Wood defects in lumber grading can include knotholes, cracks, color variations, planing errors, partial lack of tongue and groove, and twisting of the wood. This does not reduce the durability and resistance of the wood. This product has an attractive entry level price, however please make sure that at least 10-15 percent waste is included in your order.

Yes, absolutely. When checking out, simply order free shipping for collection at a Wood Market store.

The optimal room temperature, not only for your solid wood floor but also for your well-being, is around 20 to 22°C and a relative humidity of 50 - 60%. A healthy room temperature is important for both ones well-being and flooring. Wood naturally regulates air humidity and ensures an ideal room atmosphere. When the air is dry, wood shrinks; when the air is humid, it swells. This can lead to gaps in the winter months. This is completely normal for solid wood floorboards and will balance out again as soon as your room temperature is healthy again. This balance can be maintained throughout the year with plants and special room humidifiers.

The oils used consist of natural substances that blend with the wood and do not form layers. Due to the strong molecular bond, natural oil blends with the upper microns of the wood within a few minutes, which thereby retains its natural appearance. The ready-to-use surface is wear-resistant and extremely durable. The surface is 100% VOC-free, breathable and easy to clean. Thanks to its porous surface, it acts as a climate regulator in the room. In addition, the antistatic properties of the oiled surfaces prevent unwanted layers of dust.

For us, a varnished surface does not fit the philosophy of a solid and natural wooden floor. Wood pores are sealed with a thin layer of varnish during varnishing. The wooden surface becomes evenly smooth and the structure of the wood can no longer be felt and sensed. In addition, the airtight layer prevents the wooden floor from 'living'. With an oiled surface, the wood remains porous and is able to breathe. This allows the floor to absorb humidity and release it back into the room’s air. As a result, oiled wooden surfaces actively contribute to a pleasant indoor climate. Varnish cannot be touched up, or only to a very limited extent, and the surface is more sensitive to scratches and pressure marks. A damaged varnish layer cannot be partially repaired. Once there is a certain degree of wear and tear, the floor must be completely sanded and resealed. The oil-treated wooden floor is durable and can be easily refinished.

The delivery time depends on the product. You can find the delivery time with the individual products. We try to send everything at once for every delivery. When placing your order, please assume your products shipping will be that of the product with the longest delivery time. If you have any questions about your order, simply send us an email with your order number.

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