Free standard shipping on orders over €2000 for A, D, DK, BE and LU. For SE and FI from €4000 - postal items such as care products are always free of shipping costs.
If you are dissatisfied with your purchase, please contact us immediately and we will take appropriate steps to resolve the issue.
We guarantee a safe and reliable delivery of your order. Since the floor and accessories are large and heavy items, we deliver via a freight company. After we have handed over the goods to the shipping company, you will receive a call from the transport company. This way you can easily arrange the desired delivery date directly with the shipping company. We want to be completely honest. Unfortunately, delayed deliveries and transport damage can occur from time to time. Our logistics partner and we will endeavor to resolve these inconveniences as quickly as possible. Please just contact us and we will take care of it immediately.
For a good installation result, the floorboards should be weighed down for a few hours immediately after installation and secured with tension straps. Then fit the last row of planks, leaving a 15 mm gap by the wall.
We recommend a maximum distance of 2m for the tension straps.
Thanks for subscribing!
This email has been registered!